Returns & Exchanges

At Imperial Tropicals, we want you to be completely satisfied with your purchase. If your fashion pieces aren't a perfect fit, we offer a 30-day window for returns and exchanges on all unworn items with original tags attached.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Securely pack your items in their original packaging, ensuring all labels and tags are intact to qualify for a full refund.

• 3.
  Ship It Back

  Print the prepaid shipping label provided through our portal and drop your package off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.